HillBilly CARE PLAN
The Hillbilly Care Plan provides you with peace of mind that your fiber equipment will be maintained with no surprise out of pocket costs to you. Benefits include a leased router, no charge service calls, and telephone assistance in setting up all your new wireless devices.
Price: $9.95/Month
1. Router: Confused on which router you need to work with your Hillbilly Internet? Hillbilly will provide you with a wireless router/beacon and set up all appropriate channels and Wi-Fi in your home. Hillbilly will replace the router at no cost in the event that it quits working.
No upfront cost to purchase a router
Peace of mind that experts are setting up your secured router and home Wi-Fi system
Worry-free replacement of Hillbilly supplied wireless routers
2. Service Calls: Did you know that Hillbilly charges $100 per hour for most service visits? As part of the Hillbilly Care Plan, this rate is waived when our support team deems you need a service call.
Dog chew through your power wire to your Modem or Beacon? No problem
Something spilled on you Modem or Beacon? No problem
Knocked or pulled off the shelf? No problem
No surprise charges for service calls
*Dispatch will schedule your service call for the date/time that the first available tech will be in your area. An additional charge will apply for expedited calls.
4. Cut fiber: A fiber cut could be very costly to repair. This plan will cover 1 call per year for a cut fiber line. Each additional service call will be billed to you at a rate of a service call fee of $100.00 plus $2.00 a foot for each repair. So be very careful when digging!!!!
5. Connecting Multiple Devices: Did you know that Hillbilly support technicians can help you connect multiple devices to your Hillbilly Wi-Fi? In the past, a fee was charged to connect multiple devices. Now with the Hillbilly Care Plan that fee has disappeared.
No need to call multiple company’s support lines to set up your new phone, tablet, or gaming console.
A one-stop shop to get all your devices connected to your Hillbilly Wi-Fi over the phone in minutes.
6. Moving: Don’t worry about paying a fee for transferring service to your new location as long as it’s a serviceable address.
Call us to at 870-283-7044 and add this plan to take away all of your worries!